Faq

What is McAfee Help
TechMaster is a one-stop technical support service. We provide expert assistance for your PC, Mac, smartphone, tablet, home network, printers, scanners, digital cameras, email, popular software, and Internet connection.
What types of services are offered?
From one-time fixes to unlimited annual tech support, we’re available to help you get your computers and gadgets working the way they should. Our services include virus and spyware removal, troubleshooting of common computer problems, setting up your home network, optimizing your slow computer, and getting all your peripheral devices working perfectly.
What type of technology do you support?
We provide expert tech support on PCs running Windows XP or newer, and Macs running OS 10.4 or newer. We also provide support for smartphones, printers, routers, home networks, digital cameras, portable media players, and more.
Why is remote support the best option?
With remote support, there’s no need to wait for a technician to come to your home. And there’s no need to pack up your computer and head to a repair shop. Everything happens remotely while you sit back and relax.
What do I need to get started?
Just connect with a McAfee Help expert by phone or live chat. They’ll walk you through setting up a remote connection. You may need a broadband Internet connection.
What are the McAfee Help hours of operation?
You never know when a computer issue might strike. That’s why we’re ready to help 24/7, 365 days a year.